Creating customer delight: the how and why of CRM/by Rakesh Seth and Kirti Seth
Material type:
TextPublication details: New Delhi Response Books 2005Description: 154pISBN: - 8178295075
- 658.812 S75C
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Books | Manimajra Branch Library | 658.812 S75C (Browse shelf(Opens below)) | Available | MM17394 |
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| 658.81 V595 Sales management/by M.M. Verma and R.K. Agarwal | 658.81 Zi64A The art of selling: what every sales professional needs to know/by Zig Ziglar | 658.812 B592C Customer mania/by Ken Blanchard | 658.812 S75C Creating customer delight: the how and why of CRM/by Rakesh Seth and Kirti Seth | 658.82 C912S Sales promotion | 658.82 Su78E Effective sales promotions: views and experiences/edited by K Suresh | 658.827 B469B Brand management/by A.K. Bhalla |
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