Creating customer delight: the how and why of CRM/by Rakesh Seth and Kirti Seth (Record no. 261668)

MARC details
000 -LEADER
fixed length control field 00409nam a2200145Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260205105159.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260111s9999||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8178295075
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 S75C
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Seth,Rakesh
245 #0 - TITLE STATEMENT
Title Creating customer delight: the how and why of CRM/by Rakesh Seth and Kirti Seth
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Response Books
Date of publication, distribution, etc. 2005
300 ## - PHYSICAL DESCRIPTION
Extent 154p.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Manimajra Branch Library Manimajra Branch Library 05/02/2026   658.812 S75C MM17394 05/02/2026 05/02/2026 Books