APA
Jena P., Dalbehera S., . (2013). Application of total quality management to library and information services in digital scenario: a study through users' satisfaction. New Delhi: Avon publications.
Chicago
Jena Puspanjali, Dalbehera Sanghamitra, . 2013. Application of total quality management to library and information services in digital scenario: a study through users' satisfaction. New Delhi: Avon publications.
Harvard
Jena P., Dalbehera S., . (2013). Application of total quality management to library and information services in digital scenario: a study through users' satisfaction. New Delhi: Avon publications.
MLA
Jena Puspanjali, Dalbehera Sanghamitra, . Application of total quality management to library and information services in digital scenario: a study through users' satisfaction. New Delhi: Avon publications. 2013.