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| 005 | 20260205105159.0 | ||
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| 020 | _a8178295075 | ||
| 082 | _a658.812 S75C | ||
| 100 | _aSeth,Rakesh | ||
| 245 | 0 | _aCreating customer delight: the how and why of CRM/by Rakesh Seth and Kirti Seth | |
| 260 |
_aNew Delhi _bResponse Books _c2005 |
||
| 300 | _a154p. | ||
| 942 | _cBK | ||
| 999 |
_c261668 _d261668 |
||