000 00501nam a2200157Ia 4500
005 20260205064054.0
008 260111s9999||||xx |||||||||||||| ||und||
020 _a9781582706559
082 _a303.69 N72D
100 _aNoll, Douglas E.
245 0 _aDe-Escalate: How to calm an angry person in 90 seconds or less
260 _aNew Delhi
_bATRIA paperback
_c2017
300 _a228p.
690 _aPsychology ;Conflict management ;Interpersonal communication ;Interpersonal Relation
942 _cBK
999 _c197076
_d197076