000			00431nam a2200157Ia 4500
005			20260205063651.0
008			260111s9999||||xx |||||||||||||| ||und||
020			_a9780670921348
082			_a158.2 St72D
100			_aStone, Douglas
245		0	_aDifficult conversations: how to discuss what matters most
260			_aLondon _bPenguin pub. _c2014
300			_a315p.
700			_aPatton, Bruce/Heen, Sheila/
942			_cBK
999			_c189864 _d189864