| 000 | 00571nam a2200181Ia 4500 | ||
|---|---|---|---|
| 005 | 20260205063132.0 | ||
| 008 | 260111s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978933920447 | ||
| 082 | _a658 F584S | ||
| 100 | _aFitzsimmons, James A. | ||
| 245 | 0 | _aService management: operations, strategy, Information technology | |
| 250 | _a7th | ||
| 260 |
_aNew Delhi _bMcgraw hill education _c2016 |
||
| 300 | _a541p. | ||
| 690 | _aManagement ;Service industries ;Business management ;Service quality ;Service facility | ||
| 700 | _aFitzsimmons, Mona J./ | ||
| 942 | _cBK | ||
| 999 |
_c180485 _d180485 |
||