000			00353nam a2200133Ia 4500
005			20260205062740.0
008			260111s9999||||xx |||||||||||||| ||und||
082			_a658.3152 N232E
100			_aNayar, Vineet
245		0	_aEmployees first, customer second
260			_aBoston, Massachusetts _bHarvard business _c2011
300			_a198p.
942			_cBK
999			_c175202 _d175202