000			00442nam a2200145Ia 4500
005			20260205062722.0
008			260111s9999||||xx |||||||||||||| ||und||
082			_a658.4012 B489C
100			_aBijapurkar , Rama
245		0	_aCustomer in the boardroom: crafting customers - based bussiness strategy
260			_aNew Delhi _bSage _c2012
300			_a232p.
690			_aCustomer relations - management ; Strategic planning
942			_cBK
999			_c174808 _d174808