000 00387nam a2200145Ia 4500
005 20260205060403.0
008 260111s9999||||xx |||||||||||||| ||und||
082 _a332.10688 J78C
100 _aJoshi,D.R.
245 0 _aCustomer relationship management in retail banking
260 _aNew Delhi
_bCyber tech pub.
_c2012
300 _a288p.
690 _aBank- Marketing
942 _cBK
999 _c167359
_d167359