000			00386nam a2200145Ia 4500
005			20260205060356.0
008			260111s9999||||xx |||||||||||||| ||und||
082			_a658.812 M896C
100			_aMukherjee, Debasis
245		0	_aCustomer relationship management
260			_aN Delhi _bAdhyayan pub. _c2011
300			_a252p.
690			_aManagement;Customer relations
942			_cBK
999			_c167218 _d167218