| 000 | 00447nam a2200157Ia 4500 | ||
|---|---|---|---|
| 005 | 20260205055915.0 | ||
| 008 | 260111s9999||||xx |||||||||||||| ||und|| | ||
| 082 | _a029.7 H431A | ||
| 100 | _aHernon,Peter | ||
| 245 | 0 | _aAssessing service quality: satistying the expectatations of library customers | |
| 260 |
_aChicago _bEss Ess Publications _c2009 |
||
| 300 | _a243 p | ||
| 690 | _aLibrary services | ||
| 700 | _aAltman,Ellen/ | ||
| 942 | _cBK | ||
| 999 |
_c160460 _d160460 |
||