000			00382nam a2200133Ia 4500
005			20260205055506.0
008			260111s9999||||xx |||||||||||||| ||und||
082			_a658.834 R14W
100			_aRam Charan
245		0	_aWhat the customer wants you to know: how everybody needs to think differently about sales
260			_aDelhi _bPortfolio _c2007
300			_a178 p.
942			_cBK
999			_c154417 _d154417