000			00368nam a2200145Ia 4500
005			20260205055248.0
008			260111s9999||||xx |||||||||||||| ||und||
082			_a153.6 H181H
100			_aHamlin, Sonya
245		0	_aHow to talk so people listen
260			_aNew York _bCollins _c2006
300			_a314p.
690			_aInterpersonal communication
942			_cBK
999			_c151393 _d151393