000 00387nam a2200145Ia 4500
005 20260205054624.0
008 260111s9999||||xx |||||||||||||| ||und||
020 _a81-242-0430-6
082 _a658.812 St72H
100 _aStone , Merlin
245 0 _aHandbook of Customer relationship marketing
260 _aNew Delhi
_bCrest publishing house
_c2004
300 _a228p
942 _cBK
999 _c141392
_d141392