000			00319nam a2200133Ia 4500
005			20260205054141.0
008			260111s9999||||xx |||||||||||||| ||und||
082			_a153.6 Sh41S
100			_aShehzad, Wasima
245		0	_aEffective communication
260			_aN. D. _bSterling _c2003
300			_a122p.
942			_cBK
999			_c133765 _d133765