000 00312nam a2200133Ia 4500
005 20260205054110.0
008 260111s9999||||xx |||||||||||||| ||und||
082 _a658.812 W636C
100 _aWiersema, F.
245 0 _aCustomer intimacy
260 _aLondon
_bProfile
_c2003
300 _a218p.
942 _cBK
999 _c132748
_d132748