000			00349nam a2200145Ia 4500
005			20260205052550.0
008			260111s9999||||xx |||||||||||||| ||und||
082			_a658.562 M983M
100			_amurthy,d b n
245		0	_amanaging quality
260			_an.d. _bresponse _c1999
300			_a226
690			_aTOTAL QUALITY MANAGEMENT
942			_cBK
999			_c117295 _d117295