000 00382nam a2200145Ia 4500
005 20260205052547.0
008 260111s9999||||xx |||||||||||||| ||und||
082 _a658.812 V285C
100 _aVANDERMERWE,SANDRA
245 0 _aCUSTOMER CAPITALISM
260 _aLONDON
_bNICHOLAS BREALEY
_c1999
300 _a296
690 _aCUSTOMER SERVICES;MARKETING;CAPITALISM
942 _cBK
999 _c117204
_d117204