Gopal,V.V. <br/><br/>
Total quality management: an introduction/by V.V. Gopal 

 - Hyderabad  ICFAI University Press  2005 
 - 171 + A15P. 
<br/><br/><label>ISBN: </label>8178813580 
<br/><br/><label>Dewey Class. No.: </label>658.5  G646T