Carnegie, Dale <br/><br/>
5 essential people skills: how to assert your, listen to others, and resolve conflicts 

 - London  Simon & associates pub.  2012 
 - 240p. 
<br/><br/><label>ISBN: </label>9781471115240 
<br/><br/><label>Dewey Class. No.: </label>158.1  C215F