Kelly, Diane L. <br/><br/>
Encyclopaedia of quality management in hospital & health-care administration 

 - New Delhi  Pentagon press  2006 
 - 6v ; 336p. ; 369 ; 287 ; 420 ; 377 
<br/><br/><label>ISBN: </label>81-8274-207-2 
<br/><br/><label>Dewey Class. No.: </label>658.38203  M12E