Service management: operations, strategy, Information technology (Record no. 180485)

MARC details
000 -LEADER
fixed length control field 00571nam a2200181Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260205063132.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978933920447
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658 F584S
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Fitzsimmons, James A.
245 #0 - TITLE STATEMENT
Title Service management: operations, strategy, Information technology
250 ## - EDITION STATEMENT
Edition statement 7th
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Mcgraw hill education
Date of publication, distribution, etc. 2016
300 ## - PHYSICAL DESCRIPTION
Extent 541p.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Management ;Service industries ;Business management ;Service quality ;Service facility
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Fitzsimmons, Mona J./
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        CSL CSL 05/02/2026   658 F584S 212696 05/02/2026 05/02/2026 Books