Hidden wealth of customers: realizing the untapped value of your most important asset (Record no. 174972)

MARC details
000 -LEADER
fixed length control field 00470nam a2200145Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260205062729.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8342 L51H
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lee, Bill
245 #0 - TITLE STATEMENT
Title Hidden wealth of customers: realizing the untapped value of your most important asset
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston
Name of publisher, distributor, etc. Harvard business review press
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent 222p.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Customer relations; Customer loyalty; Consumer behavior
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        CSL CSL 05/02/2026   658.8342 L51H 206894 05/02/2026 05/02/2026 Books