Customer Differential: the complete guide to implementing customer relationship management (Record no. 173935)

MARC details
000 -LEADER
fixed length control field 00444nam a2200157Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260205062634.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260111s9999||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788184975284
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 N988C
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Nykamp, Melinda
245 #0 - TITLE STATEMENT
Title Customer Differential: the complete guide to implementing customer relationship management
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. BPI
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent 212p.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        CSL CSL 05/02/2026   658.812 N988C 205831 05/02/2026 05/02/2026 Books