Telephone skills that satisfy customers: unleash the full potential of the telephone (Record no. 167965)

MARC details
000 -LEADER
fixed length control field 00553nam a2200157Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260205060431.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 C761T
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Conlow, Rick
245 #0 - TITLE STATEMENT
Title Telephone skills that satisfy customers: unleash the full potential of the telephone
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Viva books
Date of publication, distribution, etc. 2011
300 ## - PHYSICAL DESCRIPTION
Extent 107p.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Management; Business management; Marketing management; Sales management; Communication-Management; Customer relations
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Watsabaugh, Doug/
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        CSL CSL 05/02/2026   658.812 C761T 199715 05/02/2026 05/02/2026 Books