APA
Batterley, . (2003). Lending through relationship Marketing: How winning organisations leverage Stockholder relationships to improve business performance. New Delhi: Tata Mc Graw-Hill.
Chicago
Batterley, . 2003. Lending through relationship Marketing: How winning organisations leverage Stockholder relationships to improve business performance. New Delhi: Tata Mc Graw-Hill.
Harvard
Batterley, . (2003). Lending through relationship Marketing: How winning organisations leverage Stockholder relationships to improve business performance. New Delhi: Tata Mc Graw-Hill.
MLA
Batterley, . Lending through relationship Marketing: How winning organisations leverage Stockholder relationships to improve business performance. New Delhi: Tata Mc Graw-Hill. 2003.